Mike VachowMar 43 minTurning Down the JobOur customers come to schools with jobs to be done, but some of them we can't do or can't do well.
Mike VachowJan 303 minArcane ExpertiseHeads often become expert in unusual subjects. Mine was neighbors.
Mike VachowNov 13, 20233 minHigh TouchLeverage the high touch moments/locations of the school day--arrival, lunch, dismissal--by being present in them as often as possible.
Mike VachowNov 5, 20232 minConference RecapA collection of my discoveries at the 2023 ISACS Annual Conference.